Accessibility Statement

We aim to meet WCAG 2.1 Level AA, the standard referenced by the European Union (Accessibility Requirements of Products and Services) Regulations 2023, which transpose the European Accessibility Act into Irish law.

We currently meet those requirements partially. We have not commissioned an independent audit, so this statement is based on our own testing. We would rather say that than claim a conformance level we have not had verified.

• Forms use real labels and standard HTML inputs, so screen readers announce them and browsers can autofill them.
• Form errors are shown in text next to the field they relate to, not by colour alone.
• The site works at mobile widths and reflows without horizontal scrolling.
• Headings follow a logical order, so screen-reader users can navigate by heading.
• The cookie banner can be dismissed by keyboard and does not trap focus.

We are aware of the following and intend to address them:

• Colour contrast has not been checked systematically across every component. Some secondary and placeholder text is likely to fall below the 4.5:1 ratio.
• Visible keyboard focus styling is inconsistent in places, so it can be hard to tell where you are when tabbing.
• Some decorative and illustrative images have empty or generic alternative text.
• There is no “skip to main content” link.
• We have not tested with JAWS, NVDA or VoiceOver end to end.
• Third-party content we embed — advertising and analytics scripts — is outside our direct control.

Tell us and we will fix it, and in the meantime we will give you the information or complete your enquiry another way. There is no form you have to use.

• Email hello@oneclickgo.ie
• Phone 086 061 5551 — we can take your details over the phone and match you exactly as the website would.

We aim to respond within 5 working days. If you need information from this site in another format — large print, plain text, or read aloud over the phone — ask and we will provide it at no cost.

If you are not satisfied with how we respond, the market surveillance authority for these Regulations in Ireland is the Competition and Consumer Protection Commission (CCPC), Bloom House, Railway Street, Dublin 1, D01 C576.

OneClickGo currently falls within the microenterprise exemption in the 2023 Regulations. We publish this statement anyway, and will keep it current.

Privacy policy · Cookie policy · Terms of service · Legal & company information